Website Maintenance & Support
Website Maintenance & Support
Monthly care plans covering security, plugin or dependency updates, off-site backups, uptime monitoring and a small content-change allowance. Predictable cost, no broken sites.
- $79/mo
- Starting From
- Ongoing
- Typical Timeline
- 40+
- Projects Shipped
- 98%
- On-time Delivery
What you get
Built for outcomes, not output
Proactive, not reactive
We update dependencies, patch vulnerabilities, monitor uptime and fix issues before they affect your business. Emergency rates disappear.
Predictable cost
Flat monthly fee. No surprise invoices for plugin updates, security patches or 'emergency fixes'. Budget with confidence.
Security-first
Off-site backups, WAF, DDoS protection, security headers, vulnerability scanning, dependency monitoring. PCI and SOC 2 awareness.
Uptime monitoring
Real-user and synthetic monitoring. We know about issues before your customers do. On-call response and incident runbook.
Content change allowance
Every plan includes a monthly allowance for small content updates — copy tweaks, image swaps, blog posts, new team members. No ticket minimums.
Monthly reporting
Uptime, performance, security patches applied, backups verified, content changes shipped. Transparent, no fluff.
Process
How a maintenance project moves
- 01
Onboarding & audit
We review your site, stack, dependencies, hosting, security posture and current issues. We deliver a one-page health report.
- 02
Set up monitoring & backups
Uptime monitoring, real-user monitoring, off-site daily backups, security scanning, WAF. Verified and tested.
- 03
Patch & stabilize
Update all dependencies, patch known vulnerabilities, fix any critical bugs, optimize the worst performance issues. Bring the site to a known-good baseline.
- 04
Monthly care
Weekly dependency review, monthly security patch cycle, monthly performance review, content-change delivery, monthly report.
- 05
Quarterly review
Every quarter we review the site holistically: performance trends, security landscape, dependency roadmap, strategic improvements.
- 06
Optional growth
Add CRO, A/B testing, content production, SEO, GEO or new feature development as a separate add-on to your care plan.
Deliverables
What ships at the end
Every maintenance engagement includes the following as standard. Nothing is hidden, nothing is upsold.
- Monthly dependency updates (npm, pnpm, Composer, etc.)
- Security patches within 24 hours of disclosure
- Daily off-site backups (30-day retention)
- Uptime monitoring (60-second intervals)
- Real-user performance monitoring
- Security headers, WAF, DDoS protection
- Monthly performance report (Lighthouse, RUM, uptime)
- Monthly content-change allowance (2–10 hours depending on plan)
- Priority support response (4 business hours)
- Quarterly strategic review call
- Optional CRO, SEO, GEO, content production add-ons
- Cancel anytime — 30-day notice
FAQ
Frequently asked questions
- 01What does website maintenance include?
- Our maintenance plans include: monthly dependency and plugin updates, security patches, daily off-site backups, uptime monitoring, real-user performance monitoring, security hardening (headers, WAF, DDoS), a content-change allowance for small updates, and monthly reporting. Higher tiers add CRO, SEO, GEO and content production.
- 02How much does website maintenance cost?
- Our maintenance plans start at $79/month (Starter) and scale up to $2,500+/month (Growth) depending on the size of the site, the stack, and the level of support required. Custom plans are available for enterprise clients.
- 03Do you maintain sites you didn't build?
- Yes. Most of our maintenance clients come to us with sites built by other agencies or freelancers. We do a one-time onboarding audit, bring the site to a known-good baseline, then take over ongoing maintenance.
- 04What stacks do you maintain?
- Next.js, React, Node.js, TypeScript, Tailwind, PostgreSQL, Sanity, Contentful, Strapi, Shopify, WordPress, Webflow. We don't maintain Wix, Squarespace or GoDaddy sites — those platforms handle their own updates.
- 05Can you also do SEO or content updates as part of the plan?
- Yes. We offer SEO, GEO, content production, CRO and feature development as add-ons to any maintenance plan. Most clients bundle at least one of these for predictable monthly growth.
- 06What happens if my site goes down?
- We're alerted within 60 seconds. Our on-call engineer responds within 4 business hours (Starter), 2 hours (Growth) or 30 minutes (Enterprise). We have an incident runbook, backup restoration tested quarterly, and direct access to your hosting provider.
Related Case Studies
How we've shipped maintenance.
- E-Commerce & DTC
Headless Shopify: 0.6s LCP, 34% conversion lift
Migrated a growing DTC skincare brand from WooCommerce to headless Shopify on Hydrogen. Page speed, conversion rate and LTV all jumped — and ChatGPT now recommends them by name.
Conversion: +34% - SaaS & B2B Software
Marketing site rebuilt for Google AND ChatGPT
Replatformed a B2B SaaS marketing site to Next.js, added Generative Engine Optimization, and built citation-tracking infrastructure. Now cited in ChatGPT and Perplexity for 47 commercial keywords.
Trial signups: +187% - Real Estate & PropTech
IDX real estate platform — 12K active listings
Built a real estate platform with IDX integration, advanced search, broker accounts and a custom CRM. SEO traffic 3.2x in 6 months.
SEO traffic: +220%
Ready to start your maintenance project?
Tell us about your goals. We reply within 24 hours with a tailored proposal — not a sales pitch. Or book a 30-minute free call to talk it through first.
30-minute free call · no pitch · no obligation